I forgot my password. How do I reset it?
Contact your system administrator or email us at support@micrologicx.net to reset your account password.
The app is showing "Failed to Load". What should I do?
Check your internet connection and try again. If the problem persists, the server may be under maintenance. Contact support if the issue continues for more than 30 minutes.
My data is not updating. How do I refresh?
Pull down on the dashboard screen to refresh, or tap the refresh icon (↻) in the top-right corner of any screen.
Can I use the app on multiple devices?
Yes. You can log in on any authorised device using your credentials. Logging in on a new device does not log you out from other devices.
Is my business data secure?
Yes. All data is transmitted over HTTPS and stored on our secure server. We do not share your data with any third party. See our
Privacy Policy for details.
How do I delete my account?
You can request account deletion by visiting our
Account Deletion page or emailing support@micrologicx.net.
The app requires a login but I don't have credentials.
MSF Gold is a private business application for M Shakeel Gold staff only. Credentials are provided by your manager or system administrator.